Distance Sales Agreement

1. Parties

This Distance Sales Agreement is made between:

• VİVİD SAĞLIK TURİZM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ (“Provider”), located in Istanbul, Turkey
• Client (“Client”), who purchases services through Vivid Clinic‘s website

2. Subject of the Agreement

This agreement covers the sale of aesthetic treatments and services offered by Vivid Clinic, including, but not limited to, cosmetic surgery, non-surgical treatments, skincare, and hair restoration services, as detailed on our website.

3. Services and Pricing

• Service Descriptions: Our website provides detailed descriptions of each service, including the procedure, expected results, and any pre- or post-treatment requirements.
• Pricing: All prices for services are listed on our website. Prices are subject to change without prior notice. The price applicable at the time of purchase is the final price.

4. Order Process

• Booking: Clients can book services through our website by selecting the desired treatment and scheduling an appointment.
• Confirmation: Upon booking, Clients will receive a confirmation email with their appointment details and any necessary preparation instructions.
• Payment: Payment for services is required at the time of booking. Accepted payment methods include credit cards and other options provided on our website.

5. Right of Withdrawal

Clients have the right to withdraw from this agreement under the following conditions:

• Withdrawal Period: Clients may cancel their appointment and request a refund up to 24 hours before the appointment time without any penalties.
• Late Cancellations: Cancellations made less than 24 hours before the appointment will incur a cancellation fee of [Insert Fee Amount].
• How to Withdraw: Clients must contact Vivid Clinic via phone or email to cancel an appointment.

6. Delivery of Services

• Consultation: Before any treatment, each client will receive a personalized consultation to discuss their goals, expectations, and concerns.
• Treatment Delivery: All treatments are delivered by qualified professionals at Vivid Clinic’s facility in Istanbul, Turkey.
• Aftercare: Comprehensive aftercare and follow-up services are provided to ensure optimal results.

7. Client Responsibilities

Clients agree to:

• Provide accurate and complete information during the booking process.
• Follow all pre- and post-treatment instructions provided by Vivid Clinic.
• Attend scheduled appointments or notify Vivid Clinic in case of cancellations or rescheduling needs.

8. Provider Responsibilities

Vivid Clinic agrees to:

• Deliver services as described on our website and during the consultation.
• Maintain a safe, clean, and professional environment for all treatments.
• Provide necessary aftercare and follow-up services to ensure client satisfaction.

9. Privacy and Data Protection

Vivid Clinic is committed to protecting clients’ privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

10. Governing Law

This agreement shall be governed by and construed following the laws of Turkey. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

11. Amendments

Vivid Clinic reserves the right to amend this agreement at any time. Any changes will be posted on our website, and Clients will be notified of significant changes.

Contact Information

If you have any questions or concerns about this Distance Sales Agreement, don’t hesitate to get in touch with us:

• Company Title: VİVİD SAĞLIK TURİZM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ
• Address: ATAKÖY 7-8-9-10. KISIM MAH. ÇOBANÇEŞME E-5 YAN YOL CAD. 1 NO: 8/1 İÇ KAPI NO: 14 BAKIRKÖY/İSTANBUL/TÜRKİYE
• Email: info@vividclinic.net
• Website: https://vividclinic.net