Teslimat ve İade Politikası

Teslimat ve İade Politikası

VİVİD SAĞLIK TURİZM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ olarak, hizmetlerimizin en yüksek kalitede sunulmasını taahhüt ediyoruz. Lütfen teslimat ve iade politikalarımızı dikkatlice inceleyiniz.

Teslimat Koşulları

VİVİD SAĞLIK TURİZM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ tarafından sunulan estetik tedavi ve hizmetler, İstanbul’daki tesislerimizde sunulmaktadır.

  • Randevu Planlaması: Randevunuzu web sitemiz üzerinden aldıktan sonra, size randevu detaylarını içeren bir onay e-postası gönderilecektir.
  • Konsültasyon: Her tedavi öncesinde uzmanlarımızla yapacağınız kişisel bir konsültasyon gerçekleştirilecektir.
  • Hizmet Teslimi: Tüm tedaviler, İstanbul, Türkiye’deki modern tesislerimizde gerçekleştirilir. Profesyonel ekibimiz, tedavi sürecinde rahat ve güvenli bir deneyim sunmak için yanınızda olacaktır.
  • Takip ve Destek: Tedavi sonrası takip ve destek hizmetlerimizle, iyileşme sürecinizi yakından izliyoruz.

İptal ve İade Politikası

Müşteri memnuniyeti bizim için önemlidir. İptal ve iade politikamız aşağıdaki gibidir:

  • İptal Koşulları:
    • Randevularınızı, randevu saatinden en az 24 saat önce iptal edebilir veya değiştirebilirsiniz.
    • Randevu saatinden 24 saat içinde yapılan iptaller için [İptal Ücreti] tahsil edilir.
  • İade Koşulları:
    • Konsültasyon ücretleri iade edilmez. Ancak, tedaviye devam etmeniz durumunda bu ücret tedavi maliyetinden düşülebilir.
    • Paket halinde satın alınan hizmetlerin iadesi durumunda, kullanılmayan hizmetlerin bedeli pro-rata hesaplanarak iade edilir.
    • Tedavi sonuçlarından memnun kalmadığınız takdirde, 7 gün içinde bizimle iletişime geçerek durumu bildirebilirsiniz. Gerekli incelemeler yapılarak, ek düzeltme işlemleri veya diğer çözümler sağlanacaktır.

İletişim Bilgileri

Herhangi bir sorunuz veya endişeniz olduğunda, aşağıdaki iletişim bilgileri üzerinden bizimle iletişime geçebilirsiniz:

  • Adres: ATAKÖY 7-8-9-10. KISIM MAH. ÇOBANÇEŞME E-5 YAN YOL CAD. 1 NO: 8/1 İÇ KAPI NO: 14 BAKIRKÖY/İSTANBUL/TÜRKİYE
  • Telefon: [Telefon numarası]
  • E-posta: info@vividclinic.net
  • Web Sitesi: https://vividclinic.net
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Baris Adam

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Baris Adam
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Souhad Ammoury
Souhad Ammoury

Just left us a 5 star review

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Souhad Ammoury
December 1, 2024

Équipe très professionnelle et offres à prix fou !!

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Ahmad Eltayar
November 29, 2024

sehr nettes Personal, reibungsloser Ablauf sehr vertrauenswürdig

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Thinra Sensei
November 28, 2024

Saç ektirmede bir numara. Çok profesyoneller ve ilgililer, ekip harikaydı. Teşekkürler tekrardan.

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gizem çiçekli
November 28, 2024

Vivid Clinic tam anlamıyla harika bir deneyimdi. Çalışanlar inanılmaz ilgili ve sıcak, sanki yıllardır tanıyormuşsunuz gibi hissettiriyorlar. Doktorlar her detayı sabırla anlattı, hiçbir endişem kalmadı. Klinik tertemiz ve çok modern, insana güven veriyor. Eğer kozmetik cerrahi düşünüyorsanız hiç tereddüt etmeyin, burası tam aradığınız yer. Ben çok memnun kaldım, herkese gönül rahatlığıyla öneririm

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Cookies time
November 28, 2024

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Adam Metin
November 26, 2024

I had an incredible experience with my treatment, where I had three teeth removed and immediately replaced with implants. Amazingly, the entire procedure took less than 45 minutes and was completely painless. I can’t thank Dr. Özgün enough for the outstanding work. I highly recommend this place to anyone looking for quick healing and top-notch care—I’d give more than 5 stars if I could!

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Abdallah Debs (BD)
November 22, 2024

I had an excellent experience at this clinic. The staff are incredibly friendly and professional, making me feel comfortable from start to finish. The service was top-notch, and I was really impressed by how efficient and caring the team was. Highly recommend this clinic for anyone looking for great care.

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A AA
November 21, 2024

I had an exceptional experience with this team. From start to finish, their professionalism and dedication were truly impressive. They made sure I felt comfortable and well-informed at every step, taking the time to address all my questions with patience and care. Their attention to detail and commitment to excellence are evident in everything they do.The results exceeded my expectations, and I couldn't be happier. It's clear that they take great pride in their work and genuinely care about the well-being of those they assist. I highly recommend their services to anyone looking for expertise, quality, and outstanding support.Thank you very much for everything

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Semira Şirin
November 18, 2024

Çok memnun kaldım. Sonraki işlemlerimde geleceğim adres. Çok hijyenik bir ortamdı. Emeklerine teşekkür ediyorum 🫶🏻

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Dalia Thebian
October 22, 2024

One of my best experiences! I had a rhinoplasty and I’m totally satisfied. The service is great, doctors and employees are super helpful and professional 🥰

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Safaa Musharafieh
October 11, 2024

I had an incredible experience at vivid clinic! Traveling from abroad for my Hollywood Smile, I was a bit nervous, but Nisreen, the medical consultant, made the whole process smooth and reassuring. She was amazing—answered all my questions and ensured I was comfortable every step of the way. The clinic itself was spotless, with top-notch facilities, and the doctors were highly professional. They really care about their patients' satisfaction. Having accommodation arranged as part of the package was also a huge relief. I’m thrilled with my results and highly recommend this clinic to anyone considering treatment in Turkey!

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Doina Cristea
October 11, 2024

Am contactat această clinică pentru probleme dentare și am fost foarte mulțumită.Doamna Izabel a fost cea care ma ajutat în tot acest demers și voi reveni cu drag la aceeași clinică.

Trish
September 25, 2024

Amazing experience

Amazing experience. I have met with Mr. Kadir during my vacation in Istanbul / Turkey and he introduced me the services of his clinic. I was not looking to get anything done but after receiving information about procedures and prices I decided to go with an examination and find out a treatment plan for myself.I always wanted to get rid of my double chin and upon consultation with the surgeon we discussed about local anesthesia double chin liposuction. During this entire process Vivid Clinic staff was really understanding and helpful, they always made sure that I feel comfortable and safe. They were very friendly and professional at the same time. Procedure and the results was quick and efficient. Mr. Kadir and his team had thorough follow-up with me even weeks after the operation and made sure everything was okay with me. They answered any question before, during and after the procedure. Many thanks to Vivid Clinic for showing me the benefits of their work. I recommend this clinic and its staff to everyone.REF NUMBER: VF-1631685992

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Trish
September 25, 2024

Amazing experience. I have met with Mr. Kadir during my vacation in Istanbul / Turkey and he introduced me the services of his clinic. I was not looking to get anything done but after receving information about procedures and prices I decided to go with an examination and find out a treatment plan for myself.I always wanted to get rid of my double chin and upon consultation with the surgeon we discussed about local anesthesia double chin liposuction. During this entire process Vivid Clinic staff was really understanding and helpful, they always made sure that I feel comfortable and safe. They were very friendly and professional at the same time. Procedure and the results was quick and efficient. Mr. Kadir and his team had thorough follow-up with me even months after the operation and made sure everything was okay with me. They answered any question before, during and after the procedure. Many thanks to Vivid Clinic for showing me the benefits of their work. I recommend this clinic and its staff to everyone.REF NUMBER: VF-1631685992

Nasir Thebian
September 23, 2024

فيفد كلينك

أتيت إلى تركيا،انا قمت بعملية زراعة الشعر وزوجتي قامت بحقن البوتكس. كانت المعاملة جيدة جدا. نحن ممتنين من النتيجة.

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Nasir Thebian
September 23, 2024

اتيت الي تركيا مع زوجتي، انا اجريت عملية زراعة الشعر و زوجتي قامت بحقن البوتكس. نحن ممتنين جدا لهذه العيادة، لقد كانت المعاملة جيدا جدا.